Privacy Policy
At Charm Crate, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your data, as well as your rights to control your information.
1. Information We Collect
We collect personal information that you provide to us directly, such as:
- Name, address, and contact details (email and phone number).
- Payment and delivery details (for cash-on-delivery processing).
- Any information shared during customer inquiries or support requests.
2. How We Use Your Information
We use the information collected to:
- Process and deliver your orders.
- Communicate with you about your orders, updates, and promotions.
- Improve our products, services, and customer experience.
- Comply with legal obligations.
3. Sharing of Information
We do not sell or share your personal information with third parties, except when necessary to:
- Fulfill your orders (e.g., with delivery partners).
- Comply with legal requirements or respond to legal processes.
4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration.
5. Opt-Out Instructions
You have the right to opt out of receiving marketing communications from us at any time. To do so:
- Click the “unsubscribe” link at the bottom of our promotional emails.
- Email us directly at [email protected] with “Opt-Out” in the subject line.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to your data.
- Request deletion of your data (where applicable).
- Withdraw your consent for certain data uses.
To exercise any of these rights, contact us at [email protected].
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review this page periodically for updates.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us at:
Email: [email protected]
Your trust is important to us, and we are committed to keeping your information safe.