Terms and Conditions

Welcome to Charm Crate! By using our services, you agree to the following Terms and Conditions. Please read them carefully before placing an order or interacting with our website.

1. General Information

Charm Crate offers curated beauty boxes delivered to your doorstep with a cash-on-delivery payment option.

2. Orders and Payments

All orders are confirmed only upon successful contact with the customer via the provided phone number or email.
Payment is accepted exclusively through cash on delivery at the time of receiving your order.
Prices listed on the website or promotional materials are final and non-negotiable.

3. Delivery Policy

Orders are processed within 1–3 business days and delivered to the address provided by the customer.
Delivery timelines may vary based on your location and external factors, such as weather or courier delays.
Customers are responsible for providing accurate delivery details. Charm Crate is not liable for delays or losses due to incorrect information.

4. Returns and Refunds

Due to the nature of beauty products, we do not accept returns or exchanges unless the product is damaged or incorrect upon delivery.
If you receive a damaged or incorrect item, please contact us at [email protected] within 7 days of delivery. Include your order details and a photo of the issue.

5. Use of Personal Information

Your personal information, such as name, address, and contact details, is used only for processing and delivering orders.
For more details, please refer to our Privacy Policy.

6. Limitation of Liability

Charm Crate is not liable for any allergic reactions or adverse effects caused by the products included in the beauty box. We recommend reviewing product ingredients before use.
Our liability is limited to the value of the product purchased.

7. Modifications to Terms

Charm Crate reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of our services implies acceptance of the updated terms.

8. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:
Email: [email protected]